As a hairstylist, you hear a lot of stories about your clients’ lives. We want to help you help your clients, and to be able to recognize when something they’re talking about might need more help than you are able to provide. This article speaks to what trauma is and how you might understand it.

These are memes and sayings that you might see on Facebook, and let’s face it, some of the beliefs of your current clients.  They come in for a haircut and leave feeling lighter not only because there’s less hair, but because they got to unload.  On you.

The setting that you provide primes your client to feel like they can share what’s going on for them…