Lisa Catallo, MA, RCC, CCC Lisa Catallo, MA, RCC, CCC

You’re a hairdresser…not a counsellor.

These are memes and sayings that you might see on Facebook, and let’s face it, some of the beliefs of your current clients.  They come in for a haircut and leave feeling lighter not only because there’s less hair, but because they got to unload.  On you.

The setting that you provide primes your client to feel like they can share what’s going on for them…

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